Ahead of downloading the app and placing your first order,
get to grips with ordering using our simple video guides.
Use the Search
Type what you’re looking for into the ‘Search Natoora’ box at the top of the screen. You can browse generally by category - cheese, herb, salad -, look for a specific variety, like peas or search ‘Essential’ to see a selection of most popular lines, including milk, butter, datterini tomatoes and eggs.
Add to your basket
Once you've found what you're looking for, first select the buying unit - KG, UNIT - and then use the + and - buttons to adjust the quantity.
Place your order
Once you’ve selected a UNIT & QUANTITY for a product, it will automatically appear in the ORDER tab. To confirm your order and delivery slot, hit the ‘PLACE ORDER’ button at the bottom of the screen. Once you’ve hit the button, you’ll still be able to edit your order up until the cut off time. A cut off countdown timer is shown at the top of the ORDER section. To amend a quantity, tap the + or - buttons. To delete an item, click on the X in the top right corner of the product.
You can learn more about our growers, producers and range by reading the news and in depth features in the TODAY section of our App. Our news feed brings you the latest news, while Features will give you more detail on specific ingredients and growers.
Know what's in season
Tap on the 'Plan' icon to get a month by month overview of what’s in season and where it is grown.
Browse through Fresh, Deli and Dry
To help you find what you're looking for, hit SHOP. Tap on FRESH to see fruit and vegetables, DELI to see dairy and deli items and DRY for our store cupboard ingredients.